BOYA Notra Q&A

Many phone apps perform well for meeting notes. As a dedicated recording device, however, Notra offers clear advantages:

• Always ready with one-press recording, no need to unlock your phone or open an app, and no interruptions from notifications.
• Three recording modes: in-person, phone calls, and Bluetooth earbud conversations, covering more real-world scenarios.
• Works independently without draining your phone’s battery or storage.
• Clearer audio with AI noise cancellation, even in noisy environments.
• After recording, powerful AI generates structured summaries, to-dos, and mind maps for easy review and sharing.

Notra makes capturing and organizing important conversations more reliable and efficient, giving you greater peace of mind in your work.

Yes. Once you pair the device with the BOYA Notra app, a Starter plan is automatically activated, giving you 320 free transcription minutes per month and basic templates for daily use.

If you need higher quotas or advanced templates and features, you can upgrade to Pro/Ultimate or purchase transcription packs.

Absolutely. Your security is our top priority.

• · End-to-end encryption: Data is encrypted from your device, through transmission, and in storage. Transmission uses TLS 1.3, one of the most secure protocol, and storage employs industry-leading AES-256 encryption, ensuring your data cannot be intercepted or compromised.
• · You control your data: Recordings are all stored locally on your device by default. Audio is uploaded to the cloud only when you want to use AI features (e.g., generating notes). It is automatically deleted immediately after processing. Our cloud complies with ISO 14001, 20000 and other strict international standards.
• · Strict access control: Your data is tied exclusively to your personal account. No one can access it via the app or backend without your explicit permission.
• · Protection if device is lost: Hardware safeguards prevent data from being read, copied, or recovered, even after a factory reset.

Never. Your data belongs to you. Unless you choose cloud sync, AI transcription or summary, your data never leaves your device. Even then, once the task is done, your audio and transcripts are deleted from the cloud. We pledge never to backup your data or use it for AI training without your explicit permission.

Yes. Recordings can be accessed and exported directly to your computer via USB-C cable without relying on BOYA cloud services.

BOYA Notra uses a "Local First" privacy strategy.

1. Deleted by mistake? 30-day grace period.
Files deleted accidentally go to the App's "Trash" for 30 days. You can restore them anytime within this period; once expired, they are permanently deleted.

2. Low on space? Use the Cloud.
Local storage on Notra and your phone is limited. When space runs low, we recommend enabling Cloud Sync to upload files for safekeeping.

3. Unbind or Delete Account = Data Wipe.
Your account is the only key to your data. Unbinding the device or deleting your account will trigger a security wipe, clearing all files on the device. If you delete your account, data on your phone and cloud will also be permanently wiped and unrecoverable. Please proceed with caution.

Recording with Notra requires device binding through the app, and core AI features such as transcription, summary, and mind maps are exclusively available via the app.

Bind the app first, then you can record offline. Recordings will auto-sync to your account once reconnected to the internet. AI transcription and summary currently requires an internet connection for optimal performance. Local transcription is planned for future updates.

Best for meetings, lectures, and interviews.

STEP 1: Push the slider to the far left for Ambient Mode.

STEP 2: Long press the button. Notra vibrates once, and the light turns red.

STEP 3: Short press to mark key moments; long press to stop (vibrates twice).

Best for phone calls and VoIP calls.

STEP 1: Push the slider to the far right for Call Recording Mode.

STEP 2: Snap Notra onto the back of your phone.

STEP 3: Long press the button. Notra vibrates once, and the light turns red.

STEP 4: Short press to mark key moments; long press to stop (vibrates twice).

Best for calls, meetings, or classes using Bluetooth earbuds.

STEP 1: Push the slider to the middle for Bluetooth Mode.

STEP 2: Connect to a PC or phone via USB cable.

STEP 3: In the App, go to Me → My Device → Bluetooth Headset to pair Notra.

STEP 4: Long press the button. Notra vibrates once, and the light turns red.

STEP 5: Short press to mark key moments; long press to stop (vibrates twice).

Yes. BOYA Notra’s phone call recording mode is designed to capture both sides of the conversation, as long as the device is used and positioned correctly.

The recording date and time can be viewed in the BOYA Notra app. When recordings are exported directly from the device to a computer via USB-C cable, the date and time information will be preserved.

However, when recordings are exported through the BOYA Notra app, the date and time metadata is not preserved in the current software version. This will be supported in the next software update.

BOYA Notra is designed to support most smartphones, including Android smartphones.

Yes. The subscription mainly affects AI-related services, such as transcription minutes, summaries, templates, and other advanced AI features. Your locally stored original audio files will still be accessible.

IP54 rated. BOYA Notra easily withstands accidental spills or sweat. However, it is not designed for underwater use, so please avoid submerging it or using it in the rain.

Yes. 

Fully charged in about 1.5 hours with all-day endurance.

Open the app and check the device management page. Also, the BOYA Notra indicator will flash purple for 5 seconds when the battery is below 10%.